Shipping Policy
OVERVIEW
The shipping policy of Animofic is outlined below:
- Delivery Commitment: We are committed to delivering orders with good quality packaging within the specified time frame. Shipments occur throughout the week, excluding weekends and public holidays.
- Accompanying Note: Most orders come with a note that describes the concept, process, materials, or making of the product.
- Standard Box Contents: Each package includes the ordered product, a thank-you note, care and instructions (for specific products), and branded stickers.
- Packaging: Every product is carefully packaged to ensure it arrives in perfect condition for our customers.
- Shipping Agencies: We exclusively use reputed courier services to ensure the quality and safe handling of products during shipping. If there is no courier service available in your area, please contact us at help@animofic.com or call us at +91-9709210264 for assistance.
- Buyer Agreement: By making a purchase from our company, customers agree to the shopping terms, conditions, and policies of Animofic.
SHIPPING CHARGES
- Free shipping within India for orders above INR 999.
- Orders below INR 999 will be charged INR 149 for shipping at checkout, unless a FREE DELIVERY offer is ongoing.
- If an order is returned to our warehouse after three unsuccessful delivery attempts due to customer unavailability, a rescheduling fee of INR 150 will be charged.
GST AND TAXES
- Prices displayed on the website include GST (Goods and Services Tax) within India.
NON-REFUNDABLE SHIPPING COSTS
- All shipping costs are non-refundable.
ORDER PROCESSING AND DELIVERY
- After placing an order, customers receive an email confirmation with a summary of the order.
- After successfully placing an order, customers will receive shipping and fulfillment updates via email/SMS.
- Delivery timelines vary by collection and are specified in ‘Shipping & Returns’ for each product.
- Delivery times may vary depending on the accessibility of the customer’s location by third-party transport companies. Updates will be provided in such cases.
- If you require a product by a specific date, please contact shop@animofic.com.
- Orders are delivered to the address provided by the customer at the time of order placement.
- For custom orders, customers will be informed of the shipping cost and other details in advance.
Customers are encouraged to review and agree to these terms before making a purchase from Animofic.